Return Policy
RETURNS FORM
If you are not happy with your Safety Wear House purchase for any reason, we will be happy to accept a return on most items (items noted in description at time of purchase cannot be returned ). We do accept exchanges also. You may request to return your purchase within 30 days of your original order. Items being returned must be in their original condition with the tags including boot boxes. If boot boxes are damaged, wrote on, or taped, then there could be a surcharge for a new box. Customers are responsible for all return shipping charges.
Include this Safety Wear House Return Form in your package to help us process your return. We only accept returns from purchases made on SafetyWearHouse.net. Please allow up to 3-5 business days for your credit to appear back in the account which it came out of after we receive your item(s) back. Original shipping costs are non-refundable. You will receive a confirmation email for the refund.
Follow the steps below to return your order.
1. On the Safety Wear House Return Form, circle which code for the reason for return.
Reason Code-Please choose one
|
01 Changed Mind |
05 Quality does not equal price |
09 Not as described |
13 Arrived too late |
|
02 Did not like styling |
06 Too small |
10 Not as pictured |
14 Defective |
|
03 Did not like fabric |
07 Too Large |
11 Shipping damage |
15 Other |
|
04 Did not like color |
08 Ordered wrong size |
12 Wrong item shipped |
|
- Please fill out the information below.
Name: ____________________________
Telephone #____________________
Order#__________ Refund or Exchange(circle one)
Ship to Address: ______________________________________________
Exchange for: ________________________________________________
Safety Wear House
Attn: Customer Returns
5450 Highway 90 W
Mobile, AL 36619
(If you are using the original packaging, please make sure you place a new label with this address over the original shipping label on your package. PLEASE DO NOT DAMAGE BOOT BOXES)
3. For your protection, be sure to ship the package with a carrier that can provide tracking and insurance. Safety Wear House cannot provide credit for packages lost during return shipment if proof of delivery is unavailable.
IMPORTANT NOTES:
- We cannot accept C.O.D. deliveries.
- All refunds will be credited in the payment form used for the original purchase.
Still have questions about Returns?
Email us at orders@safetywearhouse.net
Call us at 251-660-0709
Monday - Friday 8:00 a.m. - 6:00 p.m. CST
Saturday 9:00 a.m. - 5:00 p.m. CST
Sunday 12:00 p.m. - 5:00 p.m. CST