Return Policy

RETURNS

If you are not happy with your Safety Wear House purchase for any reason, we will be happy to accept a return. We do accept exchanges. You may request return your purchase within 30 days of your original order. Items being returned must be in their original condition with the tags. Customers are responsible for all return shipping charges. 

Include the Safety Wear House Return Copy in your package to help us process your return. We only accept returns from purchases made on SafetyWearHouse.net. Please allow up to 2 billing cycles for your credit to appear. Original shipping costs are non-refundable.

Follow these steps using the UPS Ground Shipping Document:

1. On the Safety Wear House Return Copy that came with the original package, circle or highlight which items you will be returning
2. Also on the Safety Wear House Return Copy, choose a Reason Code (from the list below) and write this code in the Reason Code column to the left of the product you are returning.

Reason Code-Please choose one

01 Changed Mind	05 Quality does not equal price	09 Not as described	13 Arrived too late
02 Did not like styling	06 Too small	10 Not as pictured	14 Defective
03 Did not like fabric	07 Too Large	11 Shipping damage	15 Other
04 Did not like color	08 Ordered wrong size	12 Wrong item shipped

3. 
   Place the Safety Wear House Return Copy inside the package.
   4. Fill out Section 1 "Shipper Form"on the UPS Ground Shipping Document found in your original package. Please include the purchaser name, telephone number, street address, city, and state in order to complete this section.
   5. Complete Section 10:"Shipper's Signature".
   6. Once you have completed these two sections, place the form into the clear plastic UPS envelope, remove the adhesive backing, and place it securely on the front of the package you are going to be shipping back to us.

 

Lost your original packing slip? Follow these steps:

1. Please include a note in the package letting us know what product you are returning and why you are returning the product.
2. Also include the original order number. The order number can be found in your confirmation/shipment e-mail or though the Order History section in 'My Account' on SafetyWearHouse.net.
3. Along with the note and the original order number, please indicate the purchaser's name, telephone number, street address, city, and state.
4. Mail your return to:

Safety Wear House
Attn: Customer Returns
5450 Highway 90 W
Mobile, AL 36619

(If you are using the original packaging, please make sure you place a new label with this address over the original shipping label on your package.)

5. For your protection, be sure to ship the package with a carrier that can provide tracking and insurance. Safety Wear House cannot provide credit for packages lost during return shipment if proof of delivery is unavailable.

IMPORTANT NOTES:

- We cannot accept C.O.D. deliveries.
- All refunds will be credited in the payment form used for the original purchase.

Still have questions about Returns?
Email us at orders@safetywearhouse.net

Call us at 251-660-0709, Monday - Friday 8:00 a.m. - 6:00 p.m. CST, Saturday 9:00 a.m. - 5:00 p.m. CST, Sunday 12:00 p.m. - 5:00 p.m. CST