Shipping & Return Policy

SHIPPING


Safety Wear House offers a variety of shipping options so your order arrives when you need it. Shipping and handling charges depend on the destination and the value of your order. Please refer to the correct tab to determine shipping costs. The posted delivery times are estimates but will help you identify the shipping option that is right for you.

Please note that we process orders very quickly, this means that once an order is placed we are unable to modify your shipping method. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.

Same day processing for orders placed before 2pm CST

Ground- 7 - 10 Business days (plus 24 hours for processing)
3rd Day - 3 Business days (plus 24hours for processing)
2nd Day - 2 Business days (plus 24hours for processing)
Next Day - 1 Business day (plus 24hours for processing)


RETURNS


If you are not happy with your Safety Wear House purchase for any reason, we will be happy to accept a return. We do accept exchanges. You may request return your purchase within 30 days of your original order. Items being returned must be in their original condition with the tags. Customers are responsible for all return shipping charges. 

Include the Safety Wear House Return Copy in your package to help us process your return. We only accept returns from purchases made on SafetyWearHouse.net. Please allow up to 2 billing cycles for your credit to appear. Original shipping costs are non-refundable.

Follow these steps using the UPS Ground Shipping Document:

1. On the Safety Wear House Return Copy that came with the original package, circle or highlight which items you will be returning
2. Also on the Safety Wear House Return Copy, choose a Reason Code (from the list below) and write this code in the Reason Code column to the left of the product you are returning.

Reason Code-Please choose one

01 Changed Mind

05 Quality does not equal price

09 Not as described

13 Arrived too late

02 Did not like styling

06 Too small

10 Not as pictured

14 Defective

03 Did not like fabric

07 Too Large

11 Shipping damage

15 Other

04 Did not like color

08 Ordered wrong size

12 Wrong item shipped

 


3. Place the Safety Wear House Return Copy inside the package.
4. Fill out Section 1 "Shipper Form" on the UPS Ground Shipping Document found in your original package. Please include the purchaser name, telephone number, street address, city, and state in order to complete this section.
5. Complete Section 10:"Shipper's Signature".
6. Once you have completed these two sections, place the form into the clear plastic UPS envelope, remove the adhesive backing, and place it securely on the front of the package you are going to be shipping back to us.

 

Lost your original packing slip? Follow these steps:

1. Please include a note in the package letting us know what product you are returning and why you are returning the product.
2. Also include the original order number. The order number can be found in your confirmation/shipment e-mail or though the Order History section in 'My Account' on SafetyWearHouse.net.
3. Along with the note and the original order number, please indicate the purchaser's name, telephone number, street address, city, and state.
4. Mail your return to:

Safety Wear House
Attn: Customer Returns

5450 Highway 90 W
Mobile, AL 36619

(If you are using the original packaging, please make sure you place a new label with this address over the original shipping label on your package.)

5. For your protection, be sure to ship the package with a carrier that can provide tracking and insurance. Safety Wear House cannot provide credit for packages lost during return shipment if proof of delivery is unavailable.

IMPORTANT NOTES:

- We cannot accept C.O.D. deliveries.
- All refunds will be credited in the payment form used for the original purchase.

Still have questions about Returns?
Email us at orders
@SafetyWearHouse.net

Call us at 251-660-0709, Monday - Friday, 8:00 a.m. - 5:00 p.m. CST or Saturday, 9:00 a.m. - 5:00 p.m. CST